Your personal data is completely safe with us. Learn exactly how 1xbetma collects, stores, and protects your information — all explained in detail right here.
Key Highlights
Here's a quick overview of the measures 1xbetma has taken to protect the data of members in Bangladesh.
All your data is protected with 256-bit SSL encryption. Hackers or third parties have no way of reading your data.
1xbetma never sells or rents your personal data to third parties. Your information is used solely to provide our services.
Your consent is obtained before any data is collected. You can opt out of marketing messages or request deletion of your data at any time.
We only collect the information necessary to provide our services — no unnecessary or excessive data is gathered.
When you transact via bKash, Nagad, or Rocket, your payment details are transmitted through fully encrypted channels.
Our Privacy Policy is written in plain, simple English so every member can clearly understand how their data is handled.
1xbetma (referred to in this document as "we", "us", or "the platform") operates a trusted online betting and lottery service for members in Bangladesh. This Privacy Policy ("Policy") explains how 1xbetma collects your personal information, the purposes for which it is used, and how it is kept secure.
By creating an account or using any of our services, you are considered to have agreed to this Privacy Policy. We believe data protection is a fundamental right, and 1xbetma treats it with the utmost seriousness.
This Privacy Policy has been written in clear English so all 1xbetma members can easily understand it. If anything is unclear, feel free to reach out to our support team.
This policy applies to 1xbetma's website, mobile application, and all digital platforms. It comes into effect whenever you interact with us or use our services.
1xbetma only collects information necessary to provide its services. The types of information collected are detailed below:
Note: 1xbetma will never ask for your password, OTP, or card number by phone or message. Any such request is fraudulent.
1xbetma collects information through several methods. You have the right to know about each of them:
1xbetma uses your information only for the following purposes:
| Purpose | Description |
|---|---|
| Account Management | Registration, Login & Profile Management |
| Identity Verification | KYC Process & Age Verification |
| Financial Transactions | Deposit & Withdrawal Processing |
| Security & Fraud Prevention | Suspicious Activity Detection |
| Customer Support | Customer Support & Issue Resolution |
| Legal Obligations | Meeting Regulatory Requirements |
| Service Improvement | Improving Platform Quality and User Experience |
| Marketing (with consent) | Keeping You Informed About Promotions & Offers |
If you no longer wish to receive marketing messages, contact our support team at any time or click the unsubscribe link at the bottom of any message.
1xbetma uses cookies on its website to improve service quality and make your browsing experience smoother.
You can delete or disable cookies at any time from your browser settings. Please note that disabling essential cookies may cause some features to stop working correctly.
Cookies can be managed in most browsers via Settings → Privacy → Cookies. This option is available in Chrome, Firefox, and Safari.
1xbetma uses industry-leading technology to keep your data secure. Our protection measures include:
Security Tips: Keep your account secure by using a strong password, never sharing your OTP with anyone, and avoiding login on public Wi-Fi.
As a 1xbetma member, you have the following rights regarding your personal data:
You have the right to know what information we hold about you.
You may request corrections to any inaccurate or outdated information.
Under certain conditions, you may request that your data be deleted.
You may request that we stop using your information for specific purposes.
The right to receive a copy of your data in a machine-readable format.
You can opt out of promotional messages at any time.
To exercise any of the rights listed above, email us at support@1xbetma.bet. We typically respond within 7 business days.
1xbetma retains your data for a defined period. Once it is no longer needed, it is securely deleted.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For the duration of account activity + 5 years | Legal Obligations |
| Financial Transactions | 7 Years | Compliance with Financial Regulations |
| KYC Documents | 5 years after account closure | Fraud Prevention & Legal Requirements |
| Support Contact | 3 Years | Service Quality Monitoring & Dispute Resolution |
| Log Files & Technical Data | 12 Months | Security Monitoring |
| Marketing Preferences | Until Consent is Withdrawn | Remembering Your Preferences |
1xbetma strictly prohibits the use of its services by anyone under 18. We do not collect or store data from minors.
If you believe someone you know who is underage is using 1xbetma, please notify us immediately at: support@1xbetma.bet
1xbetma may update this Privacy Policy as needed. When changes are made:
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:
To request data deletion or correction, send an email with your registered mobile number. We will complete the process within 7 business days.
Frequently Asked Questions
Common questions from members about 1xbetma's Privacy Policy.